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Refund & Cancellation

Thank you for supporting FEBACORDC through your generous donations.

Last Updated: 29 January 2026

1 No Refund Policy

error Important Notice

All donations made on https://febacordc.org/ are final and non-refundable.

Once a donation is successfully processed:

  • cancel It cannot be cancelled
  • payments It cannot be refunded
  • history It cannot be reversed

This is because donations are immediately allocated to support our charitable projects and humanitarian initiatives.


2 Donation Errors

If you believe a donation was made in error (for example, incorrect amount or duplicate transaction), please contact us immediately at:

mail contact@febacordc.org

We will review the issue, but refunds are not guaranteed and will be evaluated on a case-by-case basis at our sole discretion.

3 Fraudulent Transactions

If you suspect unauthorized or fraudulent use of your payment method:

  1. Please contact your bank or payment provider immediately.
  2. Also notify us at contact@febacordc.org for assistance.

4 Policy Changes

FEBACORDC reserves the right to modify this policy at any time. Changes will be updated on this page.

Contact Information

apartment
FEBACORDC 178 Butembo, North Kivu,
Democratic Republic of Congo