Welcome to FEBACORDC (“we”, “our”, “us”). We are a non-governmental organization (NGO) based in 178 Butembo, North Kivu, Democratic Republic of Congo (DRC). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://febacordc.org/.
1 Information We Collect
We collect only minimal and necessary information to operate our website and process donations.
a) Information You Provide Directly
When you fill out forms or make a donation, we may collect:
- Full name
- Email address
- Phone number
- Address (if provided)
- Donation details
- Any other information voluntarily submitted through contact forms.
b) Payment Information
Secure Processing
We do NOT collect, store, or process your credit/debit card or banking information on our servers.
All donations are processed through secure third-party hosted checkout pages. All payment data is handled directly by the respective payment gateway in compliance with their security standards.
c) Automatically Collected Data
We do not use Google Analytics, tracking pixels, advertising cookies, or behavioral tracking tools. However, basic server logs may automatically record:
- IP address
- Browser type
- Device type
- Date and time of access
This data is used strictly for security, debugging, and performance monitoring.
2 How We Use Your Information
We use collected data only for:
- check_circle Processing donations
- check_circle Responding to inquiries
- check_circle Program communication
- check_circle Improving security
- check_circle Compliance obligations
We do not sell, rent, trade, or share your personal data with third parties for marketing or commercial purposes.
3 Data Security
We implement industry-standard security measures including:
Despite best efforts, no system is 100% secure. However, we take all reasonable measures to protect your data.
5 Third-Party & Retention
We may use trusted third-party service providers for Payment processing and Website hosting. These providers are obligated to protect your information under their respective privacy policies.
Data Retention
We retain personal data only as long as necessary to fulfill operational purposes or as required by legal and regulatory obligations.
7 Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion (subject to legal obligations)
Requests can be sent to: contact@febacordc.org
Contact Information
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.
Democratic Republic of Congo